Testimonials

Well organised, friendly and polite. Explains everything to you, offers advice but doesn’t pressure sell. Cost varies on choice of glasses, lenses etc. Very clean and hygiene conscious. Brilliant service.

Cerise Booth

Patient

Visited for the first time with my son last week. Due to a bad experience in the past my son has not had eye drops in for almost 2 years as he wouldn’t let anyone do it.

I can’t express how patient and amazing the staff were. My son was so upset and worked up but the lady on reception came in and was absolutely amazing in helping and assisting. My son soon calmed down and had his drops in. I could of cried, I was that happy.

The optometrist was fantastic. He explained everything thoroughly to me and we did not feel rushed at all. I would definitely recommend and I can’t thank them enough for an amazing service that they gave me and my son!         ⭐️⭐️⭐️⭐️

Lucy Mitchell

Parent of patient

Very welcoming, professional and put you at ease. Information is explained in an easy to understand way. Recently I needed 3 pairs of glasses mended and this was done very quickly and efficiently. Would highly recommend this practice.

Kirsten Luff

Patient

I have always found Irfan to be welcoming, friendly and polite. He has shown a positive attitude to finding a solution to my eye problems. It is a clean tidy place to visit. Irfan is a good listener, will test the eyes fully with no rush and give a clear explanation of needs. His advice is freely given without pressure and he does not prescribe glasses or amendments unless such are fully justified and will improve matters. Irfans attention to detail is striking and phone/email contact is returned promptly ( e g should he be engaged with another patient ) The service overall is excellent I readily rate him the best that I have consulted in fifty years of eye issues.I recommend him and urge you to share the benefits.
Jeff Aram June 2020

Jeff Aram

Patient

Friendly and professional service. Top notch.

Adam Stroyan

Patient

For the first time in years I can thread the needle on my sewing machine- it’s crystal clear! I was very impressed by the service received at Souten and Agyemang, the most thorough eye test followed by lots of help and advice with my new frames. I would totally recommend. Thankyou all so much.

Marella Cairns

Patient

Vision tested and everything explained was very thorough. Impressed

Jackie Morris

Patient

Was blown away with the service my two daughters and nephew received. They were nervous when they arrived but this soon disappeared.
A thorough examination from Irfan. His experience and skills were evident from the start. The glasses my daughter got are superb and she loves them. Would recommend to anyone who wants a personally tailored experience.

Sarah Whitaker Hillary

Patient

I have been to Souten and Agyemang last week and have to say, the staff has been on point, Irfan is so professional and he took his time to explain the eye problem to me!
After looking for a long time for good and honest staff, I highly recommend this place!
Bringing my daughter next week too! Thank you so much once again!

Sanam Noor

Patient

My first visit to Souten and Agyeman. What a lovely warm welcome I received. after a difficult year with opticians it was wonderful to have a thorough testing with a straightforward and honest diagnosis. I was not put to any unnecessary expense. I now feel happy and confident to have an optician who gave me time, who I can trust to make a correct diagnosis using up to date equipment.

Sue Asher

Patient

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